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Esurance

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Esurance, Inc. is a privately owned company. This company is a direct subsidiary of White Mountains Insurance Group. The company was founded in 1998 under the name of Silicon Sierra Holdings, Inc. At the present time Esurance Incorporated is headquartered in San Francisco, California. The company specializes in servicing and sales of a diverse line of auto insurance products. This auto insurance provider has launched the Internet sales of insurance policies in 1999 through its official domain.

Esurance commercials are widely known for an animated female spy featured in them named Esurance Girl and a Mysterious Stranger Erik. Please try to contact Esurance Customer Service directly prior to posting any complaints on this site.

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Esurance Reviews

Anonymous
Esurance - Terrible fix!!

Esuarnance basically told me I had to go to a specific place in Albany to have my car fixed. They kept my car for over three weeks and I got a dirty car years off from the car I h...

#289008
Jan 14, 2012
108

Gtpsuprc...
Esurance are bunch of crooks!!

I bought a car awhile back and had full coverage on it. Next day my car gets stolen. These morons asked me 10 questions over and over 3different ways to confuse me and others. Not...

#287495
Jan 08, 2012
200

Buddhesus
Esurance unfair and unreasonable rates

Esurance — I noticed in the past 2 years that esurance has regulary hiked the rate at every renewal. I've asked them about it and both times get side tracked with bizarre que...

#282403
Dec 18, 2011
266

Dmg0722
Esurance are crooks!!!

Esurance took 5028 from my account when i told them not too!!! my son just started driving. when i called to get the quote from them...they were going to charge me 665 extra a mon...

#277986
Nov 29, 2011
341

Alexsinkk
Esurance broke contract and refuses to acknowledge

Never experienced such horrible service. was called to inquire as to why I had my attorney contact them regarding a charge to my account. When I informed them it was because no one...

#273609
Nov 08, 2011
448

Anonymous
Esurance sucks

I recently had a bad experience with esurance,my vehicle was parked in the parking lot at work and was hit-ted on the right fender,the person who hit my car left her name along wit...

#267434
Oct 11, 2011
744

Anonymous
Esurance - Pick up!

Called in to let them know about my car on Saturday, they assured me they would have it picked up Monday. By tuesday evening, my car was sill sitting on my driveway so i called aga...

#264685
Sep 28, 2011
460

Dr.dre dog
Esurance - Rude customer service and unfair amount for personal injury claim.

I was injured last summer while sitting at a stop light. An esurance insured person rear ended me and caused whip lash. My passenger and I went to the doctor the next day.

#250192
Jul 20, 2011
810

Taz01
Esurance took my money

I received a call on May 20, 2010 stating that my policy would change if I did not send in proof of prior insurance. I called to speak with someone the same day but could not get ...

#248377
Jul 12, 2011
658

Odierli8
Esurance Ruined My BMW!!!

Esurance ruined my BMW. I filed a claim with Esurance on 5/18/2011 online and was contacted by my first claims rep on 5/19/2011. My disaster of a claim started with my first cla...

#243760
Jun 16, 2011
2890

BammBamm
Esurance canceled with no warning

Got a email this am saying my auto insurance was canceled. I called them and they acted like I had been avoiding them for months about some info. I advised them that I had called i...

#241617
Jun 06, 2011
765

Anonymous
Esurance - E-surance auto insurance - every month I have to call as they have upcharges, for charging your visa

Hassle and Hype from E-surance Auto Insurance. After 20 years with Mercury Insurance paying and paying for auto insurance for Mercedes to Camry to Jeep. Now E-surance sounded lik...

#239424
May 24, 2011
789

Montana4...
Esurance - Proof of Auto Garaging

Worst Insurance company ever! I have never been through so many hoops to finalize auto insurance. I recently moved from California to Florida to help with my sick mother in-law. ...

#239355
May 24, 2011
786

Anonymous
Esurance - Obtain a new quote before you renew

Don't get too comfortable with Esurance. I just saved over 50% in premiums by switching to 21st Century for identical coverage. No claims no tickets in the last 3 years and yet...

#236493
May 08, 2011
853

Kmangus
Esurance ruined my car!

In April 2011 my car was vandalized outside of my home. The paint was keyed with a rusty knife all over my car and my tires were popped.I found out later it was by a kid who found ...

#236108
May 05, 2011
1251

Anonymos
Esurance FR44 & SR22 Scammers and Oportunist

I have been with Esurance for nearly a year now on April the 19th. I called on the 9th of April to cancel my insurance with them now that i have been trying to get a cheaper renewa...

#232956
Apr 18, 2011
1246

Anonymous
Esurance - GIVEN LOW QUOTE,AND CHARGED HIGHER RATE

I got a low Esurance quote online, and the first three months were fine, then my annual bank statement arrived,and to my shock and surpize only to notice 8 months to late...

#228649
Mar 24, 2011
739

Rickkroc...
Esurance - Dmv wants to charge me money

The DMV want me to pay $55dls reissue fee for laps of coverage. Because after signing up with Esurance I was sent a letter of denial almost a month after paying my add-on fee. So I...

#208893
Nov 26, 2010
640

Diaminei...
Esurance - Caused stress anguish and frustration

I do not like to publish bad things about companies, however Esurance is not a company that I would recommend to any hardworking person, please take my advice if you care about how...

#206699
Nov 11, 2010
648

Anonymous
Esurance is the worst

I was hit, head on, last week. The other person started to turn in front of me. She was ticked and the police report said it was her fault. She even admitted to the police tha...

#196426
Aug 30, 2010
1091

Aletarw
Esurance charged my card without authorization - 3 times

Last year I promised my son to pay for his insurance while he was attending school. He and I got on the phone with a Esurance representative and I agreed to make the payment. I hav...

#196006
Aug 27, 2010
687

Klatps
Esurance - Took forever to approve a claim after accepting liability

I am really unhappy with Esurance. They are not my insurance company, but the other parties. After accepting fault it took forever to settle the claim, and I had to call them repea...

#189935
Jul 17, 2010
922

Anonymous
Esurance Homeowners insurance Claims Deny

Esurance Homeowners insurance is partially denied my hail damage claims.Insurance company adjuster saying damage of roof is just blister because of the heat and not from Hail. All...

#189171
Jul 12, 2010
1040

Jtkelly
Esurance - They claimed that I had a different garaging zip code on my online application and raised my quote

I recently purchased a policy from esurance approximately two weeks ago, online. I made my first down payment, received my policy package online and my insurance I.D. cards with m...

#177837
Apr 09, 2010
1575

Squididd...
Esurance has fine print that is impossible to comply with

After purchasing a six month auto insurance policy, paid for in-full upfront, three months into the policy, esurance suddenly threatened to raise my rates by 30% unless I could val...

#175419
Mar 18, 2010
1139

N9pug
Esurance is a rip off

I bought a motorcycle policy the end of December, paid IN FULL for one year, a little over $150.00. Two weeks later I get a notice saying they want another fifteen bucks. I wrote t...

#170511
Feb 08, 2010
1663

Viciouss...
Esurance screwed me - now in legal trouble

In an effort to simplify our lives and save a few bucks, my wife switched our vehicle insurance to eSurance in May 2008. I was skeptical-I like to be able to visit an agent in-pers...

#133581
Sep 01, 2008
3058

Jwceler
Esurance misleaded me and stole my money

My auto insurance was good for 4 months but esurance wanted to charge my credit card to renew it. Double deeping. I didn't allow it. I renewed the policy on time and the superv...

#131781
Aug 17, 2008
2208
Reviews 1-28 of 28

Related Information

Auto Insurance
Insurance is a form of risk management primarily used to hedge against the risk of a contingent loss. The process of insuring something or someone presupposes the involvement of two parties ?The insurer and the insured. An insurer is a company selling the insurance to a person, who is the insured. The insurance rate is a factor which determines the amount, the premium, to be charged for a certain amount of insurance coverage. The event that gives rise to the loss that is subject to insurance should, at least in principle, take place at a known time, in a known place, and from a known cause. The best example is death of an insured on a life insurance policy. Fire, or automobile accidents, as well as worker injuries may all easily meet this criterion. A large number of insurance policies are provided for individual members of very large classes. Automobile insurance, for instance, covers about 175 million automobiles in the United States.

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