I was in an accident almost 2 months ago and was found not at fault. The guy who hit me ends up suing me saying that I got into his lane. I haven't heard much from Esurance at all, I've been emailed once since the entirety of the incident. I had called up there many...Read more
I have had insurance through this carrier for more than a year. After my daughter used her credit card was used to pay my insurance. The card was verified and the address that her card statement is mailed is my address due to mail box security. A few days later I...Read more
Had a minor accident on 2/19/17 wherein my 2013 Nissan was struck by a small deer "doe" from the driver side at approx. 10 pm on a dark night. Because I did not actually strike anything or anyone and this being the weekend, I knew it was nothing my insurance company...Read more
Esurance - Renters I insurance. Better else where
I have been given the run around about my claim since September 20th. Your Adjuster or court jester says one thing and do something else. It's October 5th and nothing has been done. Items still in the apartment while I have been in a overly expensive hotel still with none of my items taken care of. This is a horrible experience and no relief in site. Do you research before using this company.
Esurance - Poor customer service, price gouging!!!!
They raised premium over 35% with no violations and claims....customer service was poor.
Esurance - Increase in Rate a/c PAFL4354250
My first fender bender happened a yr ago. I reported the accident & the other person didn't. Esurance paid out around $ 540 & I paid $ 500. The driver stopped suddenly in front & I had no choice of hitting her in the back. My monthly rate went up by $100. The other driver did not put in a claim. I think Esurance was so unfair increasing my rate so drastically.
Esurance - May be easy to get... sucks to have
Esurance makes it easy to apply for coverage. Just dont ever need to use it. Excuses... delays... substandard staff. Customer advocates who are paid excuse makers. Perfect example of a shoddy company.
I let 12 years go by and figured no national company could operate on deception this long. I was wrong. What they do is give you a quote based on a application that you put in, which includes how many miles you will be driving. Then they ask for a deposit to get...Read more
Customer service is rude and unsympathetic. Called for a tow. They are supposed to cover $75. Charged me an extra $35 to have my car towed 1.8 miles!! When I asked how it costs over $100 to tow less than 2 miles I was told its b/c the tow driver needed gas!!!! What...Read more
I was hit in my vehicle parked at a curb by a bus. I was out of work for back issues and employed a lawyer. To date Esurance Has made repeated calls to my new and old job including harassing my father at a company we worked at together. Further still they made me take...Read more
I have been with esurance for a year. Prior to joining them I was with another large company. In the 30 years I have been driving I have never needed to put in a claim. I was paying a premium to esurance for comprehensive and collision. I recently visited Long Island,...Read more
I didn't like
- That they swindled me
Last week on 11/27 I called Esurance Roadside Assistance at 1:39pm because I locked my keys up in the car, eta was 4:47, I waited until about 5:30 to call back only to find out the information given to the tow company was wrong. The address given was wrong and the...Read more
Well I been with them for a year I got in two accidents no fault my van was completely ruin. And I told the adjuster that the van I don't want it and it's total and can you believe it this dame lady got it towed and got the body fixed. I pick it up and the engine was...Read more
on 10/22/2015 I purchased a homeowners policy from Esurance, ( I kept a copy of my application) and on 10/20/2016 I had a sump pump fail and water backed up in my basement. I called Esurance, and turned in my claim. 3 days later I was told that I didn't purchase the...Read more
Mineral Ridge, Ohio
- Nothng about it
I didn't like
- Could not find important documents
- Lies i am told by different memebrs of customer service
- Lies i was told by customer service
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