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Had a minor accident on 2/19/17 wherein my 2013 Nissan was struck by a small deer "doe" from the driver side at approx. 10 pm on a dark night. Because I did not actually strike anything or anyone and this being the weekend, I knew it was nothing my insurance company...
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#1024470
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I let 12 years go by and figured no national company could operate on deception this long. I was wrong. What they do is give you a quote based on a application that you put in, which includes how many miles you will be driving. Then they ask for a deposit to get...
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1.0
#1008809
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Customer service is rude and unsympathetic. Called for a tow. They are supposed to cover $75. Charged me an extra $35 to have my car towed 1.8 miles!! When I asked how it costs over $100 to tow less than 2 miles I was told its b/c the tow driver needed gas!!!! What...
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1.4
#1001494
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Esurance - Poor customer service, price gouging!!!!

Esurance
#1088670
1.6
They raised premium over 35% with no violations and claims....customer service was poor.
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Esurance - Increase in Rate a/c PAFL4354250

Esurance
#1072821
My first fender bender happened a yr ago. I reported the accident & the other person didn't. Esurance paid out around $ 540 & I paid $ 500. The driver stopped suddenly in front & I had no choice of hitting her in the back. My monthly rate went up by $100. The other driver did not put in a claim. I think Esurance was so unfair increasing my rate so drastically.
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Esurance - May be easy to get... sucks to have

Esurance
#1064306
2.0
Esurance makes it easy to apply for coverage. Just dont ever need to use it. Excuses... delays... substandard staff. Customer advocates who are paid excuse makers. Perfect example of a shoddy company.
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Esurance Auto Insurance Review

Esurance
#961517
1.0
I purchased car insurance from them,I was asked to sign the acceptance form,and right after I did, a so called insurance specialist came on the line and informed me that they found a incident that did not show up on the original report. My insurance went from 158 to 244 within seconds. I had already paid my premium. They are crooks! Please do not get your car insurance from them!
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I was hit in my vehicle parked at a curb by a bus. I was out of work for back issues and employed a lawyer. To date Esurance Has made repeated calls to my new and old job including harassing my father at a company we worked at together. Further still they made me take...
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#994432
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I have been with esurance for a year. Prior to joining them I was with another large company. In the 30 years I have been driving I have never needed to put in a claim. I was paying a premium to esurance for comprehensive and collision. I recently visited Long Island,...
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1.3
I didn't like
  • That they swindled me
#981361
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Last week on 11/27 I called Esurance Roadside Assistance at 1:39pm because I locked my keys up in the car, eta was 4:47, I waited until about 5:30 to call back only to find out the information given to the tow company was wrong. The address given was wrong and the...
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1.3
#966682
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Well I been with them for a year I got in two accidents no fault my van was completely ruin. And I told the adjuster that the van I don't want it and it's total and can you believe it this dame lady got it towed and got the body fixed. I pick it up and the engine was...
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1.7
#965746
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on 10/22/2015 I purchased a homeowners policy from Esurance, ( I kept a copy of my application) and on 10/20/2016 I had a sump pump fail and water backed up in my basement. I called Esurance, and turned in my claim. 3 days later I was told that I didn't purchase the...
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2.6
Mineral Ridge, Ohio
I liked
  • Nothng about it
I didn't like
  • Bait and switch pricing
  • Lies i am told by different memebrs of customer service
  • Lies i was told by customer service
#944478
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I signed up for a quote and was happy with the amount, so I paid the 1st month's payment. I just so happened to log onto my account to check my payment date and saw that they had added $250 to my monthly payment!!! No warning, no email, no call - NOTHING. They were...
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1.0
#942396
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Let see if i pay 6 months 2200 and i change company why am i only getting 800 back after 2 months..
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Anonymous
Anonymous

It's called a short rate refund. Instead of pro-rating it (only charging you for the time you used) you're charged for the time you used PLUS a charge for the company's expens...

1.8
#926239
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