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Had a minor accident on 2/19/17 wherein my 2013 Nissan was struck by a small deer "doe" from the driver side at approx. 10 pm on a dark night. Because I did not actually strike anything or anyone and this being the weekend, I knew it was nothing my insurance company...
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#1024470
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I let 12 years go by and figured no national company could operate on deception this long. I was wrong. What they do is give you a quote based on a application that you put in, which includes how many miles you will be driving. Then they ask for a deposit to get...
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1.0
#1008809
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Customer service is rude and unsympathetic. Called for a tow. They are supposed to cover $75. Charged me an extra $35 to have my car towed 1.8 miles!! When I asked how it costs over $100 to tow less than 2 miles I was told its b/c the tow driver needed gas!!!! What...
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1.4
#1001494
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Esurance Auto Insurance Review

Esurance
#961517
1.0
I purchased car insurance from them,I was asked to sign the acceptance form,and right after I did, a so called insurance specialist came on the line and informed me that they found a incident that did not show up on the original report. My insurance went from 158 to 244 within seconds. I had already paid my premium. They are crooks! Please do not get your car insurance from them!
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Short Review for May 29, 2016, Pc_exchange_policy

Esurance
#856293
1.0
They charge you a cancelation fee of $50 if you leave them. Absurd. I never signed a contract. This is theft.
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Esurance Customer Care Review

Esurance
#854269
1.2
I ave been in the phone with this"company" more than I'd like to say. You get in an accident and theygive a claim#. That's it!!! You have to do the rest. I was hit and over and over again they told me how I Have PLPD SO BASICALLY "deal with it in ur own." No advice as to how to go about getting the other driver that hit me how to fix my car. I guess they don't know EITHER!!!!
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Esurance Commercial Review

Esurance
#664033
Esurance advertisement is disgusting. A women/girl/princess on a big toy? TRACTOR/CRANE. Come on!!! I hate the commercial. It degrades the female essence, we are stonger and better than this advertisement. Mid West, JMJ!! I/WE HAVE A VOICE. WHY ARE YOU MAKING WOMEN LOOK WEAK? DUMB! *** NO!!!!! Esurrance SUX!!!!
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I was hit in my vehicle parked at a curb by a bus. I was out of work for back issues and employed a lawyer. To date Esurance Has made repeated calls to my new and old job including harassing my father at a company we worked at together. Further still they made me take...
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#994432
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I have been with esurance for a year. Prior to joining them I was with another large company. In the 30 years I have been driving I have never needed to put in a claim. I was paying a premium to esurance for comprehensive and collision. I recently visited Long Island,...
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1.3
I didn't like
  • That they swindled me
#981361
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Last week on 11/27 I called Esurance Roadside Assistance at 1:39pm because I locked my keys up in the car, eta was 4:47, I waited until about 5:30 to call back only to find out the information given to the tow company was wrong. The address given was wrong and the...
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1.3
#966682
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Well I been with them for a year I got in two accidents no fault my van was completely ruin. And I told the adjuster that the van I don't want it and it's total and can you believe it this dame lady got it towed and got the body fixed. I pick it up and the engine was...
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1.7
#965746
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on 10/22/2015 I purchased a homeowners policy from Esurance, ( I kept a copy of my application) and on 10/20/2016 I had a sump pump fail and water backed up in my basement. I called Esurance, and turned in my claim. 3 days later I was told that I didn't purchase the...
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2.6
I liked
  • Nothng about it
I didn't like
  • Lies i was told by customer service
  • Lies i am told by different memebrs of customer service
  • Bait and switch pricing
#944478
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I signed up for a quote and was happy with the amount, so I paid the 1st month's payment. I just so happened to log onto my account to check my payment date and saw that they had added $250 to my monthly payment!!! No warning, no email, no call - NOTHING. They were...
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1.0
#942396
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Let see if i pay 6 months 2200 and i change company why am i only getting 800 back after 2 months..
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Anonymous
Anonymous

It's called a short rate refund. Instead of pro-rating it (only charging you for the time you used) you're charged for the time you used PLUS a charge for the company's expens...

1.8
#926239
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