I was test driving a brand new vehicle when a lady ran a stop sign and I hit her, she admitted to the police officer that she ran the stop sign and was cited a careless driving ticket, her insurance is All State mine esurance, they started the claim with them paying 60% me 40% WHAT I was driving as I should have and she ran a stop sign, then last week it was 80% her 20% me, what to *** I have never had an accident in my life that was my fault, clean record. Why am I having to pay for anything at all, my insurance claims person Colleen Manardo has not and does not return phone calls or emails.
They get there payment every month on time from my account that pays their wages and no one can bother to call back, just contacted a lawyer over Esurance, they suck. They have pictures of all intersections as well as both cars, I am seeking new insurance.
Product or Service Mentioned: Esurance Auto Insurance.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: I want an attorney against E surance.