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1.3
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
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I had insurance for less than one month was sent a email that I had not completed one document they requested and my policy was canceled . I had paid 728.00 for insurance and would only being issued a refund for 213.00 .

218.00 was a cancel fee even though they canceled me, I believe they are doing this to take customers money and it not a proper business practice . I will be filing a complaint with the Attorney General

Review about: Esurance Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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