Contact Information

Esurance Phone Numbers

Toll-Free Number:

  • (800) 378-7262

Claims Department:

  • (877) 428-8651

Customer Service:

  • (855) 874-8575
  • (800) 926-1175
  • (800) 378-7262
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Corporate Office Address:

Esurance
P.O. Box 5250
Sioux Falls, SD 57117-5250
USA

Fax:

1-800-926-2869

Help in Social Networks:

Summary of Esurance Customer Service Calls

112 TOTAL
CALLS
62% SUCCESSFUL
CONNECTIONS
03:40 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Esurance to Ask about:

Payments and Charges Question:

  • “Make payment”
  • “Over payment for totaled vehicle”
  • “Pay bill”

Product/ Service Question:

  • “Need you to send a copy of insurance policy to the credit union where I have my car loan at”
  • “My insurance”
  • “Insurance”

Staff Question:

  • “I want to talk to customer service”

Activation/ Cancellation Question:

  • “Non renew”
  • “Renew”
  • “Cancelling my account” , Review # 1177999

Return/ Replace Question:

  • “Change”

Cards Question:

  • “Don't have bank card”

Other Question:

  • “Need email address for reimbursement”
  • “Quote”
  • “Claim”

Esurance Rating Stats

1.2 out of 5 stars
based on 65 reviews
See all 167 reviews

Rating trend

About

Top Esurance Services

Auto Insurance, Auto Claim, Claim

Top Esurance Products

Commercial

Esurance Pros and Cons

Pros: Yuck, Will talk to you, No pros dictatorship at it finest stay away, How calm the manager remained

Cons: Whole experience, No action taken, Claims processing, That they swindled me, Entire experience or attitude of the representative

Summary

Esurance, Inc. is a privately owned company. This company is a direct subsidiary of White Mountains Insurance Group. The company was founded in 1998 under the name of Silicon Sierra Holdings, Inc. At the present time Esurance Incorporated is headquartered in San Francisco, California. The company specializes in servicing and sales of a diverse line of auto insurance products. This auto insurance provider has launched the Internet sales of insurance policies in 1999 through its official domain.

Esurance commercials are widely known for an animated female spy featured in them named Esurance Girl and a Mysterious Stranger Erik.

Esurance reviews and complaints

Esurance is ranked 265 out of 1868 in Insurance category

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Esurance Stats

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Number of Calls

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