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Summary of Esurance Customer Service Calls

31 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
04:37 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Esurance to Ask about:

Payments and Charges:

  • “To find out when my payment is due”
  • “Payment went higher”

Cancellation:

  • “Cancelling my account”

Other:

  • “Need car rental”
  • “Need roadside assistant”
  • “Insurance”

About Esurance

Top 5 Esurance Products

Commercial

Top 5 Likes about Esurance

Yuck, How calm the manager remained

Top 5 Dislikes about Esurance

No action taken, Whole experience, Claims processing, Entire experience or attitude of the representative, That they swindled me

Summary

Esurance, Inc. is a privately owned company. This company is a direct subsidiary of White Mountains Insurance Group. The company was founded in 1998 under the name of Silicon Sierra Holdings, Inc. At the present time Esurance Incorporated is headquartered in San Francisco, California. The company specializes in servicing and sales of a diverse line of auto insurance products. This auto insurance provider has launched the Internet sales of insurance policies in 1999 through its official domain.

Esurance commercials are widely known for an animated female spy featured in them named Esurance Girl and a Mysterious Stranger Erik.

Esurance reviews and complaints

Esurance is ranked 180 out of 1156 in Insurance category

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Esurance Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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