Product: Esurance Auto Claim Clear all filters (0 of 10 reviews match)
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After my car sitting for a month while I waited for Esurance to make a determination, they said they would cover the rear end damage, but not the front end damage because there was no proof their insured driver caused my car to hit the truck infront of me. The crash...
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BlaringMandrill819
BlaringMandrill819

May God Pray for all the people with ESURANCE!!! Amen

1.0
Product
Esurance Auto Claim
#1264321
Reply to reviews
t has been more then 2 weeks and the insurance company keeps dragging their feet after told I was going to have no problems or any questions were raised after speaking to the claim representative on the phone got the estimate the next day and that a check would be...
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Anonymous
Walt

You must follow the rules and jump through every hoop until your claim is settled unless you were truly at fault by violating some rule or another. Stop conducting business on...

1.0
Lindale, Georgia
Product
Esurance Auto Claim
I didn't like
  • No action taken
  • Entire experience or attitude of the representative
  • Claims processing
#1235042
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However from the time we filed claim we were treated poorly by Esurance. We were told to pay the deductible and we would be reimbursed. Well that is why i am on here not only have we been treated like we were the ones in the wrong but no one from esurance can get back...
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Product
Esurance Auto Claim
#1234987
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Esurance - Worst company

They don't cover you , they play games I had a claim for over than 7 days no reply ... bad customer service ... will sue them
1.0
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Billing Practices
Customer service
Staff
Product
Esurance Auto Claim
#1226900
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Esurance makes us file 2 claims, then combines them for total damage. Fine. Then, one Rep says the other Rep is going to handle everything. We had to ask questions to get answers. When it comes pay out time, Esurance subtracted one claim from the other! Come to find...
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BlaringMandrill819
BlaringMandrill819

I found an attorney to help me even though it wasn’t a large personal injury case. It took some calling around...I would look under property damage attorney & I think you have...

Anonymous
Anonymous

Finally heard from Esurance Customer Service and the Representative Josh. Everything has been corrected. This issue has been resolved. Thank you Esurance.

1.0
Product
Esurance Auto Claim
I didn't like
  • Whole experience
  • Claims processing
  • Entire experience or attitude of the representative
#1204322
Reply to reviews
I haven't heard much from Esurance at all, I've been emailed once since the entirety of the incident. I had called up there many times asking for status updates on my claim and they tell me that's it's closed because they found me not at fault. Basically my car is...
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1.0
Product
Esurance Auto Claim
#1098736
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That being said, you should be enlightened and able and informed sufficiently to the knowledge that Esurance Auto Insurance will make every attempt NOT to pay their contractural obligations to you as their insured, therefore you are advised to find another company as...
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Product
Esurance Auto Claim
#1024470
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I have been with esurance for a year. Prior to joining them I was with another large company. In the 30 years I have been driving I have never needed to put in a claim. I was paying a premium to esurance for comprehensive and collision. I recently visited Long Island,...
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1.3
Product
Esurance Auto Claim
I didn't like
  • That they swindled me
#981361
Reply to reviews
Well I been with them for a year I got in two accidents no fault my van was completely ruin. And I told the adjuster that the van I don't want it and it's total and can you believe it this dame lady got it towed and got the body fixed. I pick it up and the engine was...
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1.7
Product
Esurance Auto Claim
#965746
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My family members were involved in an accident in May 2015 and was handled by Esurance. Esurance called them to settle the claim on the vehicle and when we were going over the settlement they seriously undervalued the truck. I ask for a copy of their evaluation and...
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1.7
Product
Esurance Auto Claim
I didn't like
  • Claims processing
#852797
Reply to reviews