Product: Esurance Auto Claim Clear all filters (6 of 6 reviews match)
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t has been more then 2 weeks and the insurance company keeps dragging their feet after told I was going to have no problems or any questions were raised after speaking to the claim representative on the phone got the estimate the next day and that a check would be...
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Anonymous
Walt

You must follow the rules and jump through every hoop until your claim is settled unless you were truly at fault by violating some rule or another. Stop conducting business on...

1.0
Lindale, Georgia
Product
Esurance Auto Claim
I didn't like
  • Entire experience or attitude of the representative
  • Claims processing
  • No action taken
#1235042
Reply to reviews
Esurance makes us file 2 claims, then combines them for total damage. Fine. Then, one Rep says the other Rep is going to handle everything. We had to ask questions to get answers. When it comes pay out time, Esurance subtracted one claim from the other! Come to find...
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Anonymous
Anonymous

Finally heard from Esurance Customer Service and the Representative Josh. Everything has been corrected. This issue has been resolved. Thank you Esurance.

1.0
Product
Esurance Auto Claim
I didn't like
  • Whole experience
  • Claims processing
  • Entire experience or attitude of the representative
#1204322
Reply to reviews
I haven't heard much from Esurance at all, I've been emailed once since the entirety of the incident. I had called up there many times asking for status updates on my claim and they tell me that's it's closed because they found me not at fault. Basically my car is...
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1.0
Product
Esurance Auto Claim
#1098736
Reply to reviews
That being said, you should be enlightened and able and informed sufficiently to the knowledge that Esurance Auto Insurance will make every attempt NOT to pay their contractural obligations to you as their insured, therefore you are advised to find another company as...
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Product
Esurance Auto Claim
#1024470
Reply to reviews
I have been with esurance for a year. Prior to joining them I was with another large company. In the 30 years I have been driving I have never needed to put in a claim. I was paying a premium to esurance for comprehensive and collision. I recently visited Long Island,...
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1.3
Product
Esurance Auto Claim
I didn't like
  • That they swindled me
#981361
Reply to reviews
My family members were involved in an accident in May 2015 and was handled by Esurance. Esurance called them to settle the claim on the vehicle and when we were going over the settlement they seriously undervalued the truck. I ask for a copy of their evaluation and...
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1.7
Product
Esurance Auto Claim
I didn't like
  • Claims processing
#852797
Reply to reviews