Product: Esurance Auto Insurance Clear all filters (29 of 29 reviews match)
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The following day another email was sent from Esurance said this wasn't satisfactory also stating they need a copy of her utility bill showing used wattage and my son's insurance declaration page. I sent the insurance a copy of my son's declaration page a copy of TWO...
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2.4
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Esurance Auto Insurance
#1096212
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I let 12 years go by and figured no national company could operate on deception this long.I was wrong. What they do is give you a quote based on a application that you put in, which includes how many miles you will be driving. Then they ask for a deposit to get...
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1.0
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Esurance Auto Insurance
#1008809
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Customer service is rude and unsympathetic.Called for a tow. They are supposed to cover $75. Charged me an extra $35 to have my car towed 1.8 miles!! When I asked how it costs over $100 to tow less than 2 miles I was told its b/c the tow driver needed gas!!!! What...
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1.4
Product
Esurance Auto Insurance
#1001494
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Esurance - Poor customer service, price gouging!!!!

#1088670
1.6
Details
They raised premium over 35% with no violations and claims....customer service was poor.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Staff
Value for money
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Esurance - Increase in Rate a/c PAFL4354250

#1072821
My first fender bender happened a yr ago. I reported the accident & the other person didn't. Esurance paid out around $ 540 & I paid $ 500. The driver stopped suddenly in front & I had no choice of hitting her in the back. My monthly rate went up by $100. The other driver did not put in a claim. I think Esurance was so unfair increasing my rate so drastically.
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Esurance Auto Insurance Review

#961517
1.0
Details
I purchased car insurance from them,I was asked to sign the acceptance form,and right after I did, a so called insurance specialist came on the line and informed me that they found a incident that did not show up on the original report. My insurance went from 158 to 244 within seconds. I had already paid my premium. They are crooks! Please do not get your car insurance from them!
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Value for money
To date Esurance Has made repeated calls to my new and old job including harassing my father at a company we worked at together. Further still they made me take a day off my brand new job to be questioned on the record by their SIU person. Now they want to give me two...
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Esurance Auto Insurance
#994432
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I signed up for a quote and was happy with the amount, so I paid the 1st month's payment.I just so happened to log onto my account to check my payment date and saw that they had added $250 to my monthly payment!!! No warning, no email, no call - NOTHING. They were...
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1.0
Product
Esurance Auto Insurance
#942396
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Received a quote, verified by my driving record (at least that's what the website says during the process) and purchased a 6 month policy, paying all 6 at once with what I believed was a good rate.Within a week I get an email saying I will be billed an extra $40 at the...
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Anonymous
Anonymous

That's exactly what happens when you assume. Points are not what most preferred insurance companies base their rates on.Failing to follow the law by refusing to wear your seat...

1.2
Product
Esurance Auto Insurance
#923104
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Read below to see how bad Esurance actually is. They ask where I was coming from and where was I heading? I told them I was going home from a home improvement supply store. I then get a letter saying they no longer want to cover my claim because they say i was using...
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Anonymous
Anonymous

Simple fix. Just show them proof that your vehicle is no reregistered in a business name or to the address of a business.

Product
Esurance Auto Insurance
#895583
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I obtained an auto insurance quote from esurance.com and subsequently purchased the policy. I paid in full. As soon as esurance had taken my payment in full, they requested all kinds of proof for their supposed "discounts." They requested proof of previous policy or my...
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Anonymous
Danny Glover

OMG they just did the same thing to me after one week. I get a letter in the mail stating a rate increase.

1.0
Product
Esurance Auto Insurance
I didn't like
  • Cancellation fee
  • Premium spike
  • Refund policy
#859159
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Esurance has messed up since we started policy in 2014. They had the same birth date for me and my girlfriend had her name wrong now I had 2 autos insured a 2000 Ford Explorer and 2006 dodge quad cab slt. We told them comprehensive on 2006 and liability on 2000 now...
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Esurance Auto Insurance
I didn't like
  • Hate
#830047
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I was test driving a brand new vehicle when a lady ran a stop sign and I hit her, she admitted to the police officer that she ran the stop sign and was cited a careless driving ticket, her insurance is All State mine esurance, they started the claim with them paying...
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Anonymous
Anonymous

It has been 2 months and 4 days, Allstate said they are holding me part responsible for the accident because "I should have seen her running the stop sign, even though there w...

1.8
Product
Esurance Auto Insurance
#819860
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