I have had Esurance for 5 years now. I had just purchased a newer vehicle and called to make changes to my policy. I received the changes and didn't think twice about the numbers. A couple nights ago i was on the internet and saw a Gieco ad and was curious as to what i would pay with them so i did a online quote and was shocked at what a saw. Esurance was charging me 1760 dollars for six months to insure my vehicle. For the same coverage with Geico they quoted me 600 dollars. That definitely peeked my curiosity, so I called another insurance company this morning and received a quote from them and was surprised at what I heard. Amica had quoted me for double the coverage i had with Esurance for just 1360 for the whole year with more options as well.
I called Esurance and asked them to review my policy and and try to explain to me why I was paying so much for six months. The woman I was on the phone with couldn't answer me so she put a "specialist" on the phone. I had explained the scenario to him and all he said to me was they don't do price matching. i told him I wasn't looking for price matching, all i wanted was an explanation as to why I was paying so much for my policy. He told me that was the rates they charge for my selections i made on my policy. So I told him that Esurance had just lost me as a loyal customer after 5 years and all he could do was apologize to me for wanting to leave.
I totally feel that they are a company out just for the money. I feel so cheated!!!!! If you need proof of this transaction i can show you my old policy with Esurance ad my new policy with Amica and you can see for yourselves!!!!! My email address is email@example.com.
My name is Christopher and I swear this to be the truth!!!!