Westminster, Maryland
Not resolved
6 comments

I bought a motorcycle policy the end of December, paid IN FULL for one year, a little over $150.00. Two weeks later I get a notice saying they want another fifteen bucks. I wrote them and told them to cancel my policy, and I got another letter stating pay the 15 bucks or the policy would be canceled.

Tonight, the 8th of February, I called and canceled the policy, only to be told I was going to get back, get this now, FIFTEEN bucks !!! Imagine that.

Paid the ploicy in full, had it less than 2 months, and getting back $15.00.

This company is crooked. STAY AWAY.

Monetary Loss: $150.

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Anonymous
#147325

Same here - total bait and switch - Got a motorcycle policy from them back in August, paid full amount up front. Almost instantly they started to flood me with additional forms and they wanted additional premiums, I just got a cancellation notice from them after seven months.

No refund, but get this, 'they'd be happy to write a new policy with me! Filed a complaint with the State of Michigan and went back to my old insurance guy.

Anonymous
#125241

That's similar to my story. Three months into a 6 month policy that I paid for upfront, they tried to jack up my rates too (by 30%!) -- I refused to pay and they canceled my policy.

Afterward, they also billed me an additional $50 for early termination/cancellation, even though this cancellation was entirely their own doing....my conclusion was the same as yours -- esurance is a total bate-and-switch operation out to bate people with artificially low quotes. Whatever they quote is, will be less than what they eventually try to squeezing you for.

n9pug
#114412

Got a letter today from esurance, they are going to refund 60 bucks now instead of the 15 I was told over the phone, maybe the bad reports they are getting here is waking them up.

Anonymous
#113050

When you receive your policy, in the big white envelope, when you open it, on the very front page, upper left hand corner, it VERY plainly says: "Esurance Motorcycle Insurance Program".

So, esurance doesnt sell motorcycle insurance?????

Anonymous
#113048

Doesnt matter, ALL the documents arrive in esurance envelopes, and when you fill out the app online, they are esurance pages.

Anonymous
#112916

Esurance doesn't actually sell motorcycle insurance. They may partner with a different carrier but I think that's as far as it goes. Maybe see who actually issued your policy and talk to them.

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