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I’ve been paying a premium since Jan of 2018, in May of 2018 I receive a letter from my finance company that finances my vehicle, they stated they don’t have any proof of my insurance. When I contacted esurance they stated the vin number was incorrect and that it’s my...
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#1261988
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t has been more then 2 weeks and the insurance company keeps dragging their feet after told I was going to have no problems or any questions were raised after speaking to the claim representative on the phone got the estimate the next day and that a check would be...
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Anonymous
Walt

You must follow the rules and jump through every hoop until your claim is settled unless you were truly at fault by violating some rule or another. Stop conducting business on...

1.0
Lindale, Georgia
I didn't like
  • No action taken
  • Entire experience or attitude of the representative
  • Claims processing
#1235042
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We were rear ended while stopped at a stop sign. We had to chase down the individual who hit us. No we did not call police because we were on our way to put our 4 month old puppy down that we were told would not make it thru the night. We were distraught and could only...
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#1234987
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Esurance - Crying wo.an

I change channels or mute the audio every time it comes on.
#1234009
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Esurance - Worst company

They don't cover you , they play games I had a claim for over than 7 days no reply ... bad customer service ... will sue them
1.0
Details
Billing Practices
Customer service
Staff
#1226900
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Esurance - Irritating commercial

Have to switch channel quickly because it not only hurts my ears, I feel embarrassed for the actress
#1224123
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This company will change your policy without notice, and then restrict your ability to change it back. I have been with Esurance for over two years now, and they have started to change my plan WITH NO PERMISSION in the middle of a policy - all to make more money! They...
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#1219437
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The won’t hurt commercial with the woman screaming is absolutely the worst commercial I have ever seen. Her voice is like nails in a chalk board. I literally have to change the channel when it comes on. Please tell your marketing team to pull this crap immediately.
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Anonymous
Andreea

Do they actually see these posts?

Anonymous
Cinhesh

This commercial is horrible! I mute every time.

#1213132
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Esurance - Worst commercial EVER!

The screaming woman commercial is irritating and annoying. It does not encourage buying insurance but does encourage not watching the channel when it runs. This is not necessary. Please STOP running it!!!!
#1209099
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Esurance - Ur commercial

If this commercial comes on one more time I'm gonna literally just the tv getting woke up at night hearing this woman screaming and crying is insane worst commercial I have ever in my entire life had to watch
#1208070
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