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Esurance sent info to the wrong mortgage company asking for payment. They then canceled my home insurance. I called multiple times trying to get it fixed. Each time I was told they had the correct info and was correct in their system. Each time I called back to confirm...
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1.0
#1301821
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Esurance - Claim dept

I have the worst most rude adjuster ever! Symera Dawson is my worst nightmare very rude and unprofessinal never will i get car insurance through esurance again!!
1.0
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#1286542
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My vechile was rear ended by a young driver who has this insurance. It pushed my car into the truck in front of my car. Both myself and truck was stopped waiting to turn. I have over $4,000 in front end and rear end damage. They would nit take a statement from the...
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1.0
#1264321
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I’ve been paying a premium since Jan of 2018, in May of 2018 I receive a letter from my finance company that finances my vehicle, they stated they don’t have any proof of my insurance. When I contacted esurance they stated the vin number was incorrect and that it’s my...
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#1261988
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t has been more then 2 weeks and the insurance company keeps dragging their feet after told I was going to have no problems or any questions were raised after speaking to the claim representative on the phone got the estimate the next day and that a check would be...
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Anonymous
Walt

You must follow the rules and jump through every hoop until your claim is settled unless you were truly at fault by violating some rule or another. Stop conducting business on...

1.0
Lindale, Georgia
I didn't like
  • No action taken
  • Entire experience or attitude of the representative
  • Claims processing
#1235042
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We were rear ended while stopped at a stop sign. We had to chase down the individual who hit us. No we did not call police because we were on our way to put our 4 month old puppy down that we were told would not make it thru the night. We were distraught and could only...
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#1234987
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Esurance - Crying wo.an

I change channels or mute the audio every time it comes on.
#1234009
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Esurance - Worst company

They don't cover you , they play games I had a claim for over than 7 days no reply ... bad customer service ... will sue them
1.0
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#1226900
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Esurance - Irritating commercial

Have to switch channel quickly because it not only hurts my ears, I feel embarrassed for the actress
#1224123
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This company will change your policy without notice, and then restrict your ability to change it back. I have been with Esurance for over two years now, and they have started to change my plan WITH NO PERMISSION in the middle of a policy - all to make more money! They...
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#1219437
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