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Esurance - Great till you need to file a claim

Esurance will do anything to avoid being there for a claim. They wont return phone calls or emails to include there management. I am on week 8 and still getting the run around. They are trying to do everything they can to avoid paying. Good thing i didnt need them for medical.
2.4
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Tennille, Georgia
#1182174
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Esurance - Cancelled Policy

Customer service was very polite and cancelled the policy and informed me of what and when things would hapen.
#1177999
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I had insurance for less than one month was sent a email that I had not completed one document they requested and my policy was canceled . I had paid 728.00 for insurance and would only being issued a refund for 213.00 . 218.00 was a cancel fee even though they...
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1.3
#1177959
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October 2017 my daughter was in an accident. Both cars were totaled, fortunately minor injuries for both parties. The cop issued the other person a ticket for failure to stop and the driver admitted fault. It's cut and dry very obvious that it wasn't my daughter's...
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1.3
#1169106
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After a total loss they took over 2 months to pay my bank nearly throwing my account nearly to default. i have emails saying that they had sent the money and it was never there. on top of that a representative Samantha Honce broke a vetbal agreement of how much was...
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1.0
#1142719
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Esurance - Renters I insurance. Better else where

I have been given the run around about my claim since September 20th. Your Adjuster or court jester says one thing and do something else. It's October 5th and nothing has been done. Items still in the apartment while I have been in a overly expensive hotel still with none of my items taken care of. This is a horrible experience and no relief in site. Do you research before using this company.
1.0
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Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
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Value for money
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#1110685
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I was in an accident almost 2 months ago and was found not at fault. The guy who hit me ends up suing me saying that I got into his lane. I haven't heard much from Esurance at all, I've been emailed once since the entirety of the incident. I had called up there many...
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1.0
#1098736
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I have had insurance through this carrier for more than a year. After my daughter used her credit card was used to pay my insurance. The card was verified and the address that her card statement is mailed is my address due to mail box security. A few days later I...
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2.4
#1096212
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Esurance - Poor customer service, price gouging!!!!

They raised premium over 35% with no violations and claims....customer service was poor.
1.6
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1088670
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Esurance - Increase in Rate a/c PAFL4354250

My first fender bender happened a yr ago. I reported the accident & the other person didn't. Esurance paid out around $ 540 & I paid $ 500. The driver stopped suddenly in front & I had no choice of hitting her in the back. My monthly rate went up by $100. The other driver did not put in a claim. I think Esurance was so unfair increasing my rate so drastically.
#1072821
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