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Esurance - Pissed Customer is an understatement
My daughter was turning left on green protected arrow when a lady ran the red light, 30 minutes after dark & with no headlights. A witness for the lady stated that she had a green light even though the point of impact and her light were over 70’ apart and in completely...
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1.0
#1310339
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The won’t hurt commercial with the woman screaming is absolutely the worst commercial I have ever seen. Her voice is like nails in a chalk board. I literally have to change the channel when it comes on. Please tell your marketing team to pull this crap immediately.
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Anonymous
Andreea

Do they actually see these posts?

Anonymous
Cinhesh

This commercial is horrible! I mute every time.

#1213132
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My vechile was rear ended by a young driver who has this insurance. It pushed my car into the truck in front of my car. Both myself and truck was stopped waiting to turn. I have over $4,000 in front end and rear end damage. They would nit take a statement from the...
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BlaringMandrill819
BlaringMandrill819

May God Pray for all the people with ESURANCE!!! Amen

1.0
#1264321
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Esurance sent info to the wrong mortgage company asking for payment. They then canceled my home insurance. I called multiple times trying to get it fixed. Each time I was told they had the correct info and was correct in their system. Each time I called back to confirm...
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BlaringMandrill819
BlaringMandrill819

Terrible customer service...agreed.

1.0
#1301821
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t has been more then 2 weeks and the insurance company keeps dragging their feet after told I was going to have no problems or any questions were raised after speaking to the claim representative on the phone got the estimate the next day and that a check would be...
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Anonymous
Walt

You must follow the rules and jump through every hoop until your claim is settled unless you were truly at fault by violating some rule or another. Stop conducting business on...

1.0
Lindale, Georgia
I didn't like
  • Claims processing
  • No action taken
  • Entire experience or attitude of the representative
#1235042
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Had 2 accidents, one in buddies driveway, one on way home from buddies. Was the day roads were icy, Jan 22, 2018. Esurance makes us file 2 claims, then combines them for total damage. Fine. Then, one Rep says the other Rep is going to handle everything. We had to ask...
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BlaringMandrill819
BlaringMandrill819

I found an attorney to help me even though it wasn’t a large personal injury case. It took some calling around...I would look under property damage attorney & I think you have...

Anonymous
Anonymous

Finally heard from Esurance Customer Service and the Representative Josh. Everything has been corrected. This issue has been resolved. Thank you Esurance.

1.0
I didn't like
  • Entire experience or attitude of the representative
  • Claims processing
  • Whole experience
#1204322
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I’ve been paying a premium since Jan of 2018, in May of 2018 I receive a letter from my finance company that finances my vehicle, they stated they don’t have any proof of my insurance. When I contacted esurance they stated the vin number was incorrect and that it’s my...
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#1261988
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Esurance - There drunk on greed

They have become a bunch of greedy bastards sincerely!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1328513
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Esurance - Claim dept

I have the worst most rude adjuster ever! Symera Dawson is my worst nightmare very rude and unprofessinal never will i get car insurance through esurance again!!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1286542
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This company will change your policy without notice, and then restrict your ability to change it back. I have been with Esurance for over two years now, and they have started to change my plan WITH NO PERMISSION in the middle of a policy - all to make more money! They...
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#1219437
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